PRUEBA INFORMATICA
QUALITY AND SAFETY
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Commitment and Continuous Improvement Management Team
Commitment to quality and food safety, setting measurable objectives aimed at fulfilling customer requirements, product specifications, industry and related destination countries. The above, is stipulated in the Quality Policy and Food Security, together with its objectives.
Fulfilling its commitment processes it is ensured by identifying the different opportunities for improvement and implementation of improvement processes established.
Food Safety Plan – HACCP
t has developed and implemented a Food Safety Plan, based on the System of Hazard Analysis and Critical Control Point, HACCP, according to the General Principles of Food Hygiene of the Codex Alimentarius, Chilean standard 2861, and the legislation applicable to the packaging of fresh fruit.
For the above, Propal has created a HACCP Food Safety Plan, established in the Quality Manual HACCP and prerequisite program defined in:
1.-Cleaning and disinfection.
2.-Pest control.
3.-Building maintenance programs and equipment.
4.-Personal hygiene requirements.
5.-Team training.
6.-Shopping (Procedure for requisitioning, purchase and distribution of inputs).
7.-Transportation (Procedure safety and safety for the transport of fruit and vegetable products)
8.-Processes to prevent cross contamination.
9.-Allergen Control.
Internal audit
Internal Quality System and food safety audits are carried out according to a specific program, where the activities to be carried detailed, which should cover the implementation of the plan HACCP prerequisite programs and all procedures and instructions necessary for compliance with the BRC standard.
The Quality Assistant Manager, along with his team of qualified internal auditors, is responsible for analyzing the results of audits, tracking of corrective and preventive actions established, and informing the Operations Department.
In addition to the internal audit program, a program of hygiene inspections and documented manufacturing, guarantees the good condition of the facilities.
Finally, at least annually, you must perform a full audit of the Global Standard for Food Safety (BRC) conducted by an internal or external, independent auditor audited area.
Approval and Evaluation of Suppliers
Our company continuously carries out the evaluation, approval and monitoring of its critical suppliers (raw materials, including packaging, fruit) and services; for quality, safety and legality of their products, through Procedure Supplier Evaluation and Approval Instructive and maintenance contractors and suppliers evaluation, where further evaluation frequency defined by the item being evaluated. In it, the quality controls for products received, evaluation of quality and compliance with delivery by suppliers are established. This procedure includes requirements for quality, safety and legality required by the company and is based on an assessment of risk associated with the type of goods supplied.
Any intermediate process of manufacturing a product that should be outsourced, must be managed to ensure the safety, legality and quality of the final product.
TRACEABILITY
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Our Company has a system of records and coding that allows traceability of any product, from receipt of raw materials to office and vice versa finished product, including the relevant packaging material (primary material). In addition, the system will generate a mass balance, ensuring that controls are applied at each stage of the process and gives reliability to produce safe products at all times.
In order to find information of any product at any stage of the process that has been challenged or has been involved in a customer complaint, there is a Traceability guide that complements our procedures Retirement Market Product and Customer Care Claims.
We have a department responsible to find the requested information to investigate the cause of the problems identified.
Incident Management, Retirement and Recovery Product
Our company has effective procedures for incident management and retirement products in order to ensure that any potential quality, legality and safety risks are controlled.
our goal is to protect consumers from any incident that could produce an unsafe, illegal or nonconforming, or any threat to the product.
In this procedure the likely risks and further handling are detailed, including:
- Identifying events that could cause an incident.
- Appropriate communication channels.
- Requisitioning of stocks, logistics, recovery, storage and destruction if necessary.
- The company is responsible for ensuring corrective actions, including review of all records of incidents and taking preventive action. Incidents include loss or interruption of supplies, as well as the potential for adulteration.
For the operation of this procedure, the company has established a team to manage crises or incidents.